Praise for Team Players and Teamwork "In the new edition of Team Players and Teamwork Glenn Parker updates his landmark compendium on the essential effect of cr

A quick, clear way to learn about teamwork, with a useful framework for identifying critical roles of team players. --Peter Block This handbook will help you fo

States that successful teamwork requires doing lots of 'unspectacular little things', such as having a clear purpose, building effective relationships, honoring

Praise for Team Players and Teamwork "In the new edition of Team Players and Teamwork Glenn Parker updates his landmark compendium on the essential effect of cr

Implement successful self-managed teams in your organization. Teach team leaders and team members how to resolve conflict, assess their performance, hold meetin

A compendium of 50 experiential activities for developing mission focused teams. Each activity includes time required, skill development goals, and detailed tra

A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL, the definitive service desk text now available in a fully revised fourth edition, teaches

In this completely revised version of his best-selling book, Cross-Functional Teams: Working with Allies, Enemies, and Strangers, author and consultant Glenn Pa

Based on 20 years of research, this dynamic book combines the study of teamwork and the latest applications.